Last updated: 11/20/2025
1. Introduction
Welcome to Scolava™. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our site or completing a purchase, you agree to these Terms.
2. Operator of This Website
This website is operated by Scolava™, Switzerland.
Throughout the site, “we,” “us,” and “our” refer to Scolava™.
3. Online Store Terms
You may not use our products or website for any unlawful or unauthorized purpose.
Uploading or transmitting viruses or malicious code is strictly prohibited.
We may terminate your access if these Terms are violated.
4. Product Information & Availability
All products on our website are subject to availability.
We reserve the right to:
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modify or discontinue items
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change prices
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update formulations or packaging
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limit quantities
While we aim for accuracy, we do not guarantee that all product information, images, or prices are error-free.
5. Pricing & Billing
All prices are listed in USD unless otherwise stated.
We may update pricing or promotions at any time.
By placing an order, you agree to provide accurate billing and shipping information.
We may refuse or cancel orders at our discretion.
6. Shipping & Delivery
Processing time: 1–2 business days
Estimated delivery time (USA): 3–7 business days
Shipping times are estimates and may vary due to factors outside our control.
We are not responsible for:
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lost or stolen packages marked as “delivered”
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delays caused by carriers
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incorrect shipping information supplied by the customer
For more details, please refer to our Shipping Policy.
7. Returns & Refunds
Our 30-Day Satisfaction Promise allows you to request assistance or a refund within 30 days of receiving your product.
For full details on eligibility, non-returnable items, and the refund process, please refer to our Refund Policy.
8. Third-Party Services
We may use third-party tools (such as Shopify, payment processors, and analytics providers).
These services may collect personal data according to their own privacy policies.
We are not responsible for third-party practices.
9. Personal Information
By using our website or completing a purchase, you consent to the collection and use of your personal information as described in our Privacy Policy.
10. Prohibited Uses
You agree not to use our website for:
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unlawful actions
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violating intellectual property
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harassment or discrimination
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submitting false information
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uploading malware
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interfering with security features
11. Disclaimer of Warranties
Our products are cosmetic products.
They are not intended to diagnose, treat, or cure medical conditions.
Individual results vary.
The website and services are provided “as is,” without warranties of any kind.
12. Limitation of Liability
To the fullest extent allowed by law, Scolava™ is not liable for:
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injuries or reactions caused by product use
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delays or errors in shipping
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website interruptions
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inaccuracies in content
You use our products and website at your own risk.
13. Indemnification
You agree to indemnify and hold Scolava™ harmless from any claims arising from your breach of these Terms or misuse of our website.
14. Severability
If any part of these Terms is found unenforceable, the remaining sections remain valid and in effect.
15. Changes to These Terms
We may update these Terms at any time.
Changes take effect immediately upon being posted on this page.
Your continued use of the site indicates acceptance.
16. Governing Law
These Terms are governed by the laws of Switzerland.
Any disputes will be handled by Swiss courts unless otherwise required by law.
17. Contact Information
For questions or concerns regarding these Terms, please contact us:
📧 support@scolava.com
📍 Scolava™ – Switzerland
